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Your Satisfaction is Our Priority At MedicaRelax, we take pride in offering high-quality massage chairs designed to enhance your relaxation and well-being.
We are committed to providing you with not only exceptional products but also peace of mind through our warranty program.
Guarantee Coverage MedicaRelax massage chairs come with a comprehensive warranty to ensure your satisfaction and product longevity.
The guarantee duration varies based on our website promotions and the specific product you have purchased.
We offer guarantee periods ranging from 24 months to 60 months, depending on the chair model and any ongoing promotions.
Standard Warranty For your convenience, our standard warranty covers the following: Frame: We guarantee the structural integrity of the massage chair’s frame for the specified guarantee period.
Mechanical Components: The mechanical components, including motors and rollers, are covered under guarantee for the specified duration.

The warranty takes effect from the date of delivery.

Electrical Parts: All electrical parts and circuits are included in the warranty coverage. Shipping: If any issues arise during the guarantee period, we will provide assistance with shipping and service, ensuring minimal inconvenience to you.
Warranty is valid according to Invoice( proof of purchase).
There is no need to activate your warranty on our website.
Please read instruction manual before use
This device works on the basis of an electrical mechanism and it is important to observe the use, transport, storage, and maintenance according to the user manual.
The guarantee only applies if the product is used according to the instruction manual. It is applied together with the guarantee certificate and the invoice
Guarantee Exclusions Please note that our guarantee does not cover the following:

Damage Caused by Unauthorized Repairs:

If the chair is serviced or repaired by an unauthorized technician, the guarantee may be void.
Upholstery fabric is not included in warranty.
Normal Wear and Tear: Over time, normal wear and tear may occur, which is not covered by the guarantee.
Misuse or Abuse: Any damage resulting from misuse or abuse of the massage chair is not covered.
Storing the massage chair in a humid environment will void the warranty
Contact Us If you have any questions about our guarantee terms or need assistance with a guarantee claim, please do not hesitate to contact our dedicated customer support team.
We are here to ensure your MedicaRelax experience is as relaxing and stress-free as possible.
Peace of Mind, Guaranteed With a MedicaRelax massage chair, you can enjoy the ultimate in relaxation, and with our comprehensive warranty, you can do so with confidence.
We are committed to providing you with the best in massage chair technology and customer support.
Thank you for choosing MedicaRelax. Your satisfaction and well-being are our top priorities, and we look forward to enhancing your relaxation journey with our exceptional massage chairs. If you have any feedback or suggestions, we welcome them, as they help us continue to improve our products and services. At MedicaRelax, your comfort and peace of mind matter to us, and we are dedicated to delivering on that promise.

As part of our ongoing commitment to your well-being, we encourage you to explore our range of wellness tips and resources on our website. We offer advice on maintaining a healthy lifestyle, managing stress, and maximizing the benefits of your MedicaRelax massage chair. Our blog and customer forums are excellent places to connect with fellow MedicaRelax enthusiasts and share your experiences.

At MedicaRelax, we believe that relaxation and wellness go hand in hand, and our mission is to support you on this journey. Rest assured, your satisfaction and peace of mind are our guarantees. Thank you for being a part of the MedicaRelax family.